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FAQ

Please find below our most frequently asked questions. For anything urgent, please see the contact details for the conference team.

You can find details of the dress code for each day and night on the agenda

Yes, we’ll be raising money for Cash for Kids and Just a Drop. Head to the News Section to find out more.

You can use all the facilities across the Grand Palladium Palace and the White Island Resort as these are one complex.

Please head to La Sal in Grand Palladium Palace for breakfast and lunch on 1st and 2nd October. Outside these dates, you can choose where you’d prefer to dine.

o All our events are within walking distance of the hotel complex. However, as Ushuaia and Hard are several minutes further away, we have coach options. o For Ushuaia, we are operating a shuttle service from Grand Palladium from 1830 – please meet in the lobby. On the return, there will be a shuttle service operating from 2300. You may choose to walk back if you prefer – please ensure you walk with someone else and not alone. o For Hard Rock, we are operating a shuttle service from Grand Palladium from 1830. On the return, we are operating a half hourly service from Hard Rock back to Grand Palladium between 0000 and 0200. If you choose to depart outside of these times, you must make your own arrangements to return to the hotel

You’ll enjoy the standard all-inclusive offering which includes standard alcoholic and non-alcoholic drinks. Please note that the all-inclusive drinks end at 1am. Between 1am and 7am, beer, wine and soft drinks are served. Food is available 24/7. Download the Palladium app to find out more.